Frequently Asked Questions
Everything you need to know about bringing Surya Living into your home.
What is the typical shipping timeframe for furniture orders?
Standard shipping typically takes 7-14 business days. For larger furniture pieces, our white-glove delivery service will contact you within 5 business days to schedule a specific delivery window.
Do you offer international shipping?
Currently, Surya Living ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor items?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged.
How can I track the status of my order?
Once your order is dispatched, you will receive an email confirmation with a tracking number and a link to our carrier's tracking portal to monitor your shipment in real-time.
Are your wood products sustainably sourced?
Yes, sustainability is a core value at Surya Living. We partner with suppliers who use FSC-certified timber and eco-friendly finishes to ensure our furniture is as kind to the planet as it is to your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for qualifying purchases.